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Job Details


Company name
Macy's, Inc

Fairfield, CA

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Macy's Solano Town Center, Fairfield, CA: Women's Shoes Sales Supervisor','71387860','!*!Job Title: Women's Shoes Sales Supervisor


As a Women's Shoes Sales Supervisor, you will support My Macy's for the Women's Shoes department in partnership with the Women's Shoes Sales Manager.  You will be responsible for assisting the Sales Manager in supervising all daily selling activities and leading a selling team.  Responsibilities include, assisting in the selling process; driving customer service through coaching and monitoring selling behaviors; teaching product knowledge and communicating policies and procedures.  This position leads to a Women's Shoes Sales Manager.

Key Accountabilities:


Drive and exceed sales goals by executing Macy's initiatives

Lead the push toward selling through coaching and recognition

Review reports, identify deficient areas and partner with Sales Manager to implement action plans focused on deficient areas

Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process

Ensure accuracy of promotional presentation; communicate advertising and sales information to Associates

Motivate Associates to solicit Star Rewards by reinforcing the benefits of new accounts

Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented

Assist in the processing of merchandise receipts, price changes, transfers, damages, mismates, RTVs, and inventory 


Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement

Review & utilize Associate Scorecards to provide recognition; partner with Sales Manager to develop and communicate strategies to improve results

Observe Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customers

Coach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric

Ensure optimum sales floor coverage and lead selling initiatives throughout the store as required

Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment


Partner with Sales Manager to interview and employ selling focused Sales Associates

Engage in Macy's recognition program; reward Associates with recognition cards

Advise and Provide input to performance evaluations; ensuring Associates participate in the development of individual performance improvement plans

Make recommendations on Associate promotion, advancement, talent development and termination

Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company

Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction

Coordinate Associate vacation scheduling and paid time off for Sales Manager's total area of responsibility

Skills Summary:

A minimum of 1-3 years in a leadership/supervisory position in department store retail or a related service industry

Ability to empower and develop a team

Ability to collaborate and function as a member of a team

Ability to execute plans and strategies

Strong leadership, interpersonal and communication skills

Strong organizational skills and the ability to adapt quickly to changing priorities

Ability to anticipate and solve problems, act decisively and persist in the face of obstacles

Commitment to exemplifying the highest integrity and professional business standards

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. ','','United States-California-Fairfield','Store Management','Macy's Solano Town Center, Fairfield, CA: Women's Shoes Sales Supervisor

Company info

Macy's, Inc
Website :

Company Profile
Macy’s, Inc. is one of the nation’s premier retailers, with fiscal 2012 sales of $27.7 billion. The company operates the Macy’s and Bloomingdale’s brands with about 840 department stores in 45 states, the District of Columbia, Guam and Puerto Rico, and the and websites. The company also operates 13 Bloomingdale’s Outlet stores.

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