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Job Details


Company name
Charter Spectrum

Cleveland Heights, OH

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JOB SUMMARYThe Spectrum Direct Sales Manager will be responsible for managing the daily operations of the Spectrum Direct Sales department to meet and exceed budgeted sales goals.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals and yield targets
Supervise all Direct Sales staff and service partner personnel. Direct reports may include Supervisors - Direct Sales, Direct Sales Representative as well as service partners
Monitor the payroll process and ensure that all commissions are calculated properly
Recruit, interview, hire, train and guide Direct Sales staff and service partners
Support of Direct Sales team will consist of a combination outside field and administrative tasks
Communicate with sales staff on current market offers and ensure sales staff compliance with offer use and strategy
Communicate and manage leads while monitoring territory assignments for all direct sales personnel. Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONSSkills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to manage and motivate others
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of company products and services preferred
Vision ability close vision, peripheral vision, and ability to adjust focus
EducationBachelor's degree in business or marketing, or equivalent experience preferredRelated Work Experience Number Of Years
Sales experience 2
Sales management experience 2
Telecommunications and cable industry experience preferred
Certifications and/or LicensesValid driver's license, satisfactory driving record within Company required standards and auto insuranceWORKING CONDITIONS
Office environment, with field work required in all weather and climates to provide field sales support
Travel as required

Company info

Charter Spectrum
Website :

Company Profile
Charter, founded in 1993, created a customer service-oriented company that has grown and evolved on many levels over the past two decades. Charter's growth was achieved through acquisitions of cable properties and the subsequent increase of customers in those communities, as well as development and launch of new products and services. Charter became a publicly-traded company on NASDAQ in 1999 and has been a Fortune 500 company since 2001

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