TD Ameritrade IP Company, Inc
\tThe role of the Process Analyst is to:\tSupport the Process Designer in analyzing, documenting, and designing the future state of selected business process and its key performance indicators (KPIs), service level agreements (SLAs), business reports, process metrics, and process diagrams.\tSupports collaborative workshops that include corporate executives, process owners, and subject matter experts in process discovery activities such as process identification and inventory, process assessment, process discovery, and process analysis.\tCollaborate with the Process Designer to understand the business value inherent in various technology (e.g. BPM) capabilities and determine how to apply them to particular processes to increase enterprise performance\tSupport the development of the corporate design and execution plan for Business Process Management (BPM)\tUp to 40% travel required
\tSupport the Process Design lead (Sr. Manager) in designing the future-state business and solution structure through process mapping (Blueworks Live), analysis, & collaboration with the business.\tSupport the consistent application of design best practices and foster the adoption of a continuous improvement mindset across TDA\tSupport the Process Designer in leading business teams through the design and business process management lifecycle \u00a0\tProvide analytical support for BPM projects (structuring analysis, developing an approach, acquiring the data, performing the analysis, presenting the results and insights (\u201cthe so what\u201d) in a clear and concise manner (in written and verbal communications)\tKnows how to use and obtain data, and is comfortable with statistical concepts\tSignificant focus on analytical activities related to being able to assess process / system capabilities, performance and improvement targets\tApplies financial thinking in determining benefits and results\tCan perform cost benefit analysis, determine ROI to help deliver the most value to the organization\tSupport BPM projects through analytics \u2013 data capture; quantitative and qualitative analysis\tBeneficial but not required - Advanced analysis skills including: measurement system review, regression, design of experiments (including factorials), distribution types (chi square, logarithmic, exponential, etc.), and general probability theory\tSupports execution of strategic BPM design across multiple functions and business units\tApplies project management skills; breaks down work into process steps, develops schedules and works well within time constraints\tFacilitate successful engagement completion, within given time bounds, and make results visible through regular reporting. \u00a0\tIdentify and refine major issues and create repositories of actionable opportunities with a quantified impact to financial performance\tHands-on collaborative style of working is essential.
\tExperience in Financial Services highly preferred, but not required\tMust be highly analytical with experience defining analytical approaches for engagements and applying a range of analytical tools to synthesize insights and develop solutions\tMust possess strong written and oral communication skills, including the ability to shift message delivery and style based on audience or agenda\tAbility to organize, prioritize, and adjust execution plans as needed to ensure success of the goals for a project\tComfortable working with the ambiguous while driving toward clarity\tAble to work effectively with sensitive topics\tDemonstrated experience in diagnosing and mapping systems/process/value streams\tProficient with Excel & PowerPoint, and process modeling tools\tSome exposure to a formal process improvement program (preferred)\tExperience with process design, requirements gathering, and facilitation a plus\tRecognizes common process patterns; can help keep participants focused on topics that matter\tEmpowers participants to document their own user stories\tKnowledge of Business Process Management (BPM), Organizational Decision Management (ODM), Enterprise Content Management (ECM) technologies a plus\t4 year college degree in Engineering, Finance, Economics or business related field is preferred\t3-5 years of related experience\t5-7 years of total experience
Preferred Skills (but not required) \u2013
\tFormal Lean and/or Six Sigma certification (preferred)\tFamiliarity with statistical tools and software i.e.; Minitab, SPSS\tBeneficial but not required - Advanced analysis skills including: measurement system review, regression, design of experiments (including factorials), distribution types (chi square, logarithmic, exponential, etc.), and general probability theory
TD Ameritrade IP Company, Inc
Website : https://www.tdameritrade.com
When the Securities and Exchange Commission eliminated the practice of fixed brokerage commissions on May 1, 1975, none of the major brokerage firms at the time thought anyone would ‘break ranks’ and offer discounted commissions. But, a handful of small firms, including First Omaha Securities, Inc., saw a unique opportunity. First Omaha Securities evolved into TD Ameritrade, and for over 35 years has remained a pioneer in an industry that continues to innovate new ways that make Wall Street more accessible to the individual investor. In the 1980s and 1990s, TD Ameritrade pioneered a number of ‘firsts,’ leveraging technology to make investing easier, faster, and more efficient. In 1988, the company was the first to offer touch-tone phone trading. And, in 1995 it acquired K. Aufhauser & Co., which was credited with executing the first online trade in 1994. Following its Initial Public Offering (IPO) in March 1997, the company combined its various brokerage units into one broker dealer, Ameritrade, Inc., and launched its first national advertising campaign, complete with a pricing philosophy that continues today.