Client Partner

Profile

You’re a natural leader. A growth champion.  A marketing maverick. You lead by example and others follow. You see potential and opportunity for new business that comes from nurtured and trusted client relationships, your understanding of modern marketing, and your diverse experience set. POP seeks a Client Partner (CP) who is responsible for leading and growing a portfolio of business with set revenue, profitability and client satisfaction targets. The CP manages his/her portfolio with a holistic perspective, understanding that growing accounts is the result of an inspired team delivering world-class work to a client who is happy with the overall client experience and  recognizes unique and incremental business value in POP’s services to their business.. The CP has the experience, intuition and intelligence to adjust their approach as needed to accomplish their mission, enhance POP reputation and build ongoing client relationships. The CP possesses strong business acumen, the curiosity required to understand our clients’ businesses, the innate desire to solve problems and the ability to leverage all agency capabilities to address our clients’ challenges.What You’ll DoBe the POP Agency Steward, serve as a trusted advisor to our clients and be the consummate senior agency contact for clientsDevelop the go-to-market strategy that drives long-term portfolio growthIdentify opportunities with new and existing clients and lead the effort to convert those opportunities into work for the agencyIdentify potential clients; directly and indirectly engage those clients and demonstrate how POP can help their businessExpand an initial engagement into new opportunitiesLeverage enthusiastic clients to gain referral businessEnsure exceptional client service at every touch pointInspire and lead the team at POPWhat We’re Looking For10 years agency experience, preferably digital, consulting, advertising, or direct marketing industriesExperience with various digital project types including: strategy initiatives, campaigns, website, mobile, social, digital marketing, MarTech and strategic consultingStrong knowledge and experience in modern marketing principles and advertising with emphasis on interactive marketing, digital marketing, strategy, analytics, technology and/or emerging trends7 years account management experience required. Client-side marketing experience a plusDemonstrated ability to grow account revenueSuccess at building and maintaining senior-level relationshipsProven ability to craft a strategy and inspire others to follow itExcellent public speaking skillsSuperior client management skillsInspired team leadership skillsExemplary communication skills - an excellent public speaker with the ability to command a room and tell a compelling story, persuade, and negotiateAbility to thrive in a constantly changing, highly collaborative environmentFierce attention to detailBachelor’s degree or greater required

Company info

POP