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VP of Creative Team

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Alpharetta, GA

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Role Summary/Purpose: The VP, Creative Team leads, inspires, and oversees an in-house creative team of 50 creative professionals who design work product that is strategic, innovative, creative, and results-driven in all forms across all media and channels. The VP, Creative Team is charged with establishing the vision and strategic direction of the group; supervising departmental managers and achieving cost recovery targets. Essential Responsibilities:Establish and implement strategies to evolve and optimize the growth model, structure, creative capabilities, processes and work tools for the in-house creative team.Manage financial operation within a cost recovery model to include: providing input to annual recovery target, setting billing rate(s), managing contingent working budget and producing monthly reporting as neededEvaluate and refine organizational structure within the team to support the ongoing evolution of design offerings and needs of the businessAdvocate and evangelize the value of Design throughout the organization and educate stakeholders about the capabilities of the in-house creative teamContribute thought leadership around design initiatives throughout the organization and participate in cross-functional teams representing design as neededEstablish methods for evaluating and prioritizing project requests from across the businessDefine and implement flexible staffing models to accommodate variable workload including internal resource sharing, contingent workers and agency partnershipsIdentify and/or develop and communicate the core competencies of the in-house team and help stakeholders select external agencies when appropriateProvide functional management for in-house team leaders including hiring, goal setting, mentoring/coaching, performance reviews and problem resolutionContribute to the creation and maintenance of a highly creative, flexible and collaborative atmosphere and culture, promoting continuous improvement and innovationServe as escalation point for direct reports in addressing and solving complex problems as they ariseRepresent creative team in annual budgeting processMaintain appropriate skillsets for business needMonitor the marketplace to benchmark and understand trends associated with creative service providers.Perform other duties and/or special projects as assignedQualifications/Requirements: Bachelor’s degree in Advertising, Journalism, Design, Communications, Marketing, Business or related program OR, in lieu of degree, a high school diploma and 12 years of work experience working within a creative agency environment requiredA minimum of 10 years of agency and/or in-house creative team management experience (e.g. general management, project management, account management, etc.)Desired Characteristics:Master degreeUnderstanding of human-centered design methods and processProject management experienceStrong interpersonal and persuasive communications skills applicable with all levels within the organizationProven experience operating a creative services P&L in a cost recovery modelAble to identify opportunities and propose strategies for value-addComfortable interacting with senior business leaders and gaining buy-inSolid leadership, communication and relationship building skillsExcellent problem-solving skillsThrives in a fast-paced environmentExceptional judgment and willingness to make hard decisionsCreative, assertive, and outgoing personalityClear and articulate verbal and written communication skillsAbility to think strategically and creativelyExceptional work ethicEnthusiastic towards colleagues and clientsAbility to inspire and motivate a diverse team toward a common goalAble to multi-task, prioritize, problem solve and work independently

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