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Job Details

Senior Director Project Management

Company name
Epsilon Data Management, LLC

, IL

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Senior Director, Project Management','0090520','!*!

Epsilon is seeking a Sr. Director of Program Management with a proven track record in managing the development of complex solutions to enable omni-channel, digital, personalized marketing programs.   This individual will work closely with the account team, the client and discipline leads (Strategy, Agency, Digital, Platform and Email) to ensure that deliverables across multiple projects are meeting client’s schedule and quality expectations.


Responsibilities include: 

Working with the account team and discipline leads to plan and manage complex, multi-work stream projects, ensuring that projects are set up for success and that all deliverables have been completed on schedule

Creating and maintaining project schedules, internal and external status reports, risk and issues logs

Working closely with client project sponsors and external partners to ensure project plans are integrated and key dependencies are identified, as well as managing clients and partners to ensure those key dates are met

Developing strong partnership with stakeholders, enabling collaborative scope and change management

Leading risk identification and risk mitigating planning

Managing interdependencies among work streams and interfacing with the discipline leads to resolve project-related issues and escalate issues and risks as necessary for resolution

Identifying and correcting communication gaps and process/productivity issues

Managing projects to the budget and timelines defined, and raising an alert if projects are going over on budget or time

Managing scope and working closely with the client and account teams to execute the change management process

Managing overall work breakdown and resource assignment; effectively anticipating, identifying, and driving resolution to throughput bottlenecks

Developing & presenting executive level status and risk reporting

Reporting project status on a regular basis to the project team, account services and the client team

Forecasting resource requirements for upcoming projects

Facilitating project post-mortems with all key partners and identify key areas for process improvements 


Excellent communications skills, attention to details and confidence to take ‘command and control’ of project delivery from initiation to production

Detail-oriented and take ownership attitude

Strong interpersonal and proactive problem-solving skills

Thrives in complex, fast-paced environment

Ability to think creatively on how to solve projects risks without reducing quality

7-10 years of complex, end-to-end systems integration & implementation experience leading high performing, globally distributed delivery teams

Consultative approach to scope and schedule management

Significant knowledge of platform and/or SaaS system implementations; marketing technology experience preferred

Prior experience overseeing teams in countries other than the US

Ability to effectively navigate a cross functional organization to get work done

Strong project management skills

Excellent presentation, written and verbal skills

Ability to work independently and manage communication to all organizational levels

Ability to manage interdependencies between projects and communicate the overall vision to each of the discipline leads

Ability to review each work product from the client’s vision, and ensure that design and work product are meeting the client’s business requirements



 ','!*!Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

 Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.  If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.  From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us. 

 About Epsilon

Epsilon® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon’s digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate, one of the world’s largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands.  Recognized by Ad Age as the #1 World’s Largest CRM/Direct Marketing Network, #1 Largest U.S. Agency from All Disciplines and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 8,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit and follow us on Twitter @EpsilonMktg.

Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.

Alliance Data participates in E-Verify

For San Francisco Bay Area:

Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance

#LI-KM1','USA - United States-3090 - Illinois-79011 - Schaumburg-K2-Itasca','','','','Itasca','60143','Technology','Epsilon','Regular','Full-time','Jan 10, 2018','Epsilon','Epsilon','KM','KM','Senior Director, Project Management

Company info

Epsilon Data Management, LLC
Website :

Company Profile
Epsilon powers business results for the world's leading marketers, using customer intelligence to ignite connections between brands and customers with solutions that integrate rich data, engaging creativity and robust technologies. In a consumer-empowered world where customers, not marketers, establish brand position, authentic connection can only be achieved through differentiated customer experiences and meaningful engagement. At Epsilon, we believe this requires a new type of marketing strategy fueled by customer intelligence ─ one that brings together the rational behaviors of how customers act with their emotional feelings about a brand. The new marketing mandate is to create transformative ideas out of deep customer insight and data. We must relate and respond to customers on their terms. We have to act in real-time.

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