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Job Details

Media Manager SEM

Company name

Chicago, IL

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Job Description


The Media Manager (MM) is responsible for leading the success of clients’ online marketing programs by providing thought leadership on campaign strategies and optimization, and building strong relationships and establishing clear lines of communication with clients, partners, and internal staff members. The MM is analytical and uses problem solving capabilities to assure flawless program execution to meet and exceed stated objectives.

Role Objectives:

Account Management

Assumes accountability and ownership of multi-channel program successes and failures for several client accounts.

Monitors and reports program financials, budgets, and fees to senior management

Interfaces with other department leads to share ideas, communicate service offerings, and to identify and deliver new solutions for clients

Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business

Program Management

Directs and manages the daily work flow of all client programs, including initiation and management of projects across departments

Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable

Creates and executes digital account strategies and plans for each client

Effectively manages keyword strategies

Understands multi-channel optimization best practices and articulates knowledge and client deliverables effectively

Provides excellent communication via phone, emails and direct contact

Effectively creates and delivers client presentations

Provides thought leadership to clients

Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs

Manages budgeting, forecasting, billing and invoicing

Meets specified deadlines

Team Leadership & Development

Embraces and encourages a culture based on team work, collaboration, and intellectual curiosity

Adopts stated account management standards and program management best practices

Assists in training, mentoring, and developing team members

Reverse mentoring with another colleague of a different channel expertise

Process Improvement

Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group

Job Requirements:


Minimum Qualifications:

Bachelor’s degree, concentration in business, marketing, or advertising preferred

2-3 years of account management experience in online advertising, direct marketing, or e-commerce


experience (paid search/social/display/programmatic)

Demonstrated problem solving and project management skills

Minimum of 1-2 years as associate account manager or equivalent if internal candidate

High competency level in MS Office with specific strengths in Excel and PowerPoint

Able to work independently and balance multiple tasks

Additional Information

All your information will be kept confidential according to EEO guidelines.

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