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Account Coordinator

Company name
Cox Media Group

Austin, TX

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Account Coordinator','180649','','Cox Texas Newspapers, LP','!*!The Account Coordinator’s primary responsibility is to serve as the frontline support and liaison for all Account Executives and advertisers before, during and after the sale to ensure that all campaigns, sponsorships, and ad schedules are executed properly. The ongoing ability to adapt to rapidly changing sales initiatives and the introduction of new products and systems needed to fulfill the company’s advertising needs is critical to this role. Day-to-day responsibilities will include, ad order entry, creative execution, billing entry, workflow production, problem solving, correspondences, and customer relations. This role operates as the multimedia tactical execution arm of the assigned sales team and is responsible for the flawless publication and/or campaign flighting of print, digital and live event campaigns. In this role, the Account Coordinator works on the multimedia Advertising Operations team as a trusted partner to Sales.


Coordinate creative fulfillment by working directly with advertisers, account executives and account managers. Includes updating creative on existing ad schedules and replacing creative and landing pages as requested by the client

Communicate directly with clients to secure payment and billing informationCommunicate directly with clients, as needed, to troubleshoot and resolve billing errors, concerns and/or issues Managing Partnerships – 25% Liaise IOs, creative and needed information between CMG Digital Revenue & Operations, AEs, AMs and clientsWork with Sales and DRO teams during post-sale process to ensure submitted information is accurate and deadlines are met. Review insertion orders& creative, including landing pages, for accuracyKeep AEs and AMs abreast of changes in campaigns and any important updates to be aware of i.e. changes in ad deadlines or ad spec requirements Provide timely feedback to sales and management regarding campaign launch and troubleshooting issues. After campaign flights, QA check for accuracy before confirming launch with Sales Set up new accounts Reserve print and digital premium positions Complete billing adjustments, including current month and prior period Send screenshots to AEs and AMs as requested to ensure campaign launch

 ','','','!*!High School Diploma or equivalent experience Bachelor’s degree in Marketing, Advertising, or a related field preferred Minimum 1-2 years’ experience working in marketing, digital sales support or related field. Previous digital experience a plus. Customer Service skills with ability to proactively anticipate and provide solutions to customer needs Strong interpersonal skills with demonstrated experience in cross-functional collaboration. Above average knowledge in all Microsoft applications, especially Excel. Working knowledge of Photoshop or related software a plus. Excellent written/verbal communication; ability to relay technical concepts to non-technical Audiences. Demonstrated ability to build strong working relationships and consistently set and exceed service goals. Excellent attention to detail and ability to organize and prioritize assignments. Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly

 ','!*!About Cox Media Group

Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include broadcast television stations, radio stations, daily newspapers and non-daily publications; and digital sites and services, like,, Dawg Nation, SEC Country,, Mundo Hispanico, Southern Kitchen and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. For more information about Cox Media Group, please check us out online at

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.','Cox Media Group','US-TX-Austin-305 S Congress Ave','','Regular','Individual Contributor','Day Job','','No','Full-time','Ongoing','Account Coordinator

Company info

Cox Media Group
Website :

Company Profile
Under the leadership of President Kim Guthrie, Cox Media Group (CMG) is an integrated broadcasting, publishing, direct marketing, and digital media company that also includes the National Advertising Platform businesses of Gamut, Videa, and CoxReps, the country’s largest television rep firm. CMG’s operations currently include: 14 broadcast television stations, more than 60 radio stations, seven daily newspapers, 11 non-daily publications, and more than 100 digital sites and services, like,, Dawg Nation, SEC Country,, and All22. CMG currently operates in more than 20 media markets and reaches approximately 52 million Americans weekly, including more than 31 million TV viewers, more than 3.5 million newspaper readers, and nearly 15 million radio listeners. For more information about Cox Media Group, please check us out online at

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