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Job Details

Corporate Sales Account Specialists

Company name
HCL Technologies Limited

Location
Redmond, WA

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Corporate Sales Account Specialists

HCL Technologies Limited

Redmond

WA

Job #664272419

Supplier will provide search advertising and account management support services to the largest IT provider in Redmond for Search Advertisings North American region of the Global Corporate Sales organization, which manages a large number of clients in the US and CA. The Supplier will offer campaign management, reporting, billing, editorial, and optimization services. The Supplier will work in tandem with Account Managers to ensure clients campaigns and accounts are set up for success, through targeted and prioritized optimization efforts. The Supplier will be responsible for issue resolution of customer escalations including editorial, billing, technical and platform issues as it pertains to account performance. Services performed are expected to meet SLA goals based on priority and request type. The supplier must demonstrate the ability to work independently and as part of a team with success in performing under resource and time constraints. Core Services and Deliverables for Corporate Account Specialists: · Help meet customer goals through identification and execution of proactive and reactive data driven optimization efforts, in partnership with account team · Support tactical and foundational campaign activities such as account health checks, account restructuring, uploads, billing & IO management, reporting, etc. · Exceed account team and customer expectations through world class customer service via responsiveness, timeliness and professionalism · Remove campaign blockers through triaging, and effectively partnering with designated Support teams · Build trusted advisor relationships with the sales teams being supported through strong problem solving and analytical skills · Develop collaborative relationship with account team and partner teams. Drive the growth and development of mutually beneficial working relationships with account team and key partners · Manage above day-to-day tactics while also providing thought leadership on effective operational strategies for the sales teams and organization as a whole Qualifications: · 1 years search advertising experience · Role based Certification completion prior to start date · Intermediate to expert level knowledge of Excel, v-lookups, pivot tables, data manipulation, and analysis · Excellent written and verbal communication skills · Ability to think analytically and to set clear priorities, with very strong organizational, problem solving, and decision-making skills required Demonstrated ability to manage projects, and to work across various functions, groups, and organizations with clear communication

Updated 05/15/2018

Company info

HCL Technologies Limited
Website : http://www.hcltech.com/

Company Profile
HCL TECHNOLOGIES: AN INNOVATIVE TECHNOLOGY SOLUTION ENTERPRISE At the dawn of the new millennium, a unique information technology company was born: HCL Technologies. As narrated in the video below, HCL Technologies has demonstrated remarkable growth through the recent economic downturn, emerging as one of only eight 21st century listed technology companies in the world to cross $1bn in Net Profit, $6bn in Revenue and $15bn in Market Capitalization. This was possible because we believe that real value lies in the relationship created between customer and provider, which is built on three deeply rooted value systems: We put Employees First, empowering them to believe in everyday ideas that create immense value for our customers, making HCL Technologies the world's largest Ideapreneurship™. Our fixation on Value Centricity is dedicated to delivering more value for our clients, putting their interests ahead of ours and delivering value that goes beyond the contract. Our belief in Trust, Transparency and Flexibility drives us to step into our customers' business reality, guaranteeing outcomes with great enthusiasm. While we pride our eye to detail in constructing robust contracts with clients, we realize that only a Relationship Beyond the Contract can capture what will change tomorrow. The management's role at HCL Technologies is to empower employees to believe in the power of ideas - a culture we call Ideapreneurship. Helping clients from all spheres of work through innovative technology solutions, Ideapreneurs are transforming global businesses - one relationship at a time.

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