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Marketing Design Team Lead

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Austin, TX

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HotSchedules is Looking for an Innovative Brand Master to Lead Our Creative Team Do you have a creative mind and love bringing compelling stories to life? Do you have an eye for creatively leveraging technology to expand the reach and impact of the brand? Are you looking to join a fast-paced, growing company that is passionate about serving our customers and our communities?If you answered yes to all of these, we encourage you to read on. More about the role. As the Marketing Design Team Lead, you will be a hands-on, deadline-driven leader who will manage and develop the corporate brand as well as related product portfolio brands, including the Clarifi platform. You are a conceptual thinker who is creative enough to craft a story, strategic enough to apply that story and measure its impact, and scrappy enough to roll up your sleeves to execute the tactical elements. You have experience across numerous competencies including, but not limited to brand strategy, graphic design, interactive design, video production, presentation development, demand generation, and more. As a visual storyteller, you will be responsible for creatively leveraging technology to help bring the HotSchedules story to life - both to internal and external audiences. But you are also grounded in the business needs, and understand how to align brand goals to the business, and how to track and measure progress. In short, success in this role depends on the ability to translate business objectives into appealing brand narratives and high-impact deliverables for our target audiences. As with most fast-paced, growing companies, new needs and opportunities are always surfacing. But here are some of the key responsibilities of the Creative Team Lead.Take inputs from cross-functional teams to create compelling brand assets to use across numerous channels Own the overall brand strategy for industry, regional and customer events Support executive and customer-facing teams by creating high-impact presentations Develop and maintain a referenceable, organization-wide brand book that is simple enough to follow, but thorough enough to encompass all required use casesBuild a rules-based approach to introduce and/or integrate new brandsImplement internal marketing/change management to support adoption of brand standardsCurate, architect and promulgate centralized set of brand assetsImplement an efficient brand governance process and workflows that facilitate the function as a shared-service resource rather than a bottleneckManage and develop internal and external resources including freelancers and agencies Video design and production experience a plusYOUR IDEAL EXPERIENCE8 years experience in B2B brand marketing or advertising 5 years in design/creative direction Previous project management experience a must, ideally in a creative/digital agency environment Experience building, implementing and governing global brand guidelinesBudget and resource management experience a mustPrevious integration of brands in a merger, acquisition or new-product growth scenario a plusYOUR CRITICAL SKILLSFirst and foremost, you are a creative thinker and problem solverYou are adept at facilitating collaboration sessions, but disciplined enough to remain focused on the critical outcomesYou are able to leverage your internal and external resources to scale output from the creative teamYou are a strong communicator who is comfortable presenting your ideas across the organizationYou are a strong project manager  You are agile and able to shift focus as priorities shift  You are proficient in the Adobe Creative SuiteYour experience in Adobe After Effects and video production is a big plusWho we are:HotSchedules - Hospitality UnboundHotSchedules provides the most trusted platform for empowering people and increasing their effectiveness as they serve others.Our Mission:  We empower service-based organizations to master their operations, engage their teams and recapture work-life balance.Our Vision:  Make the world a better place by spreading hospitality across the globe.Our Values:Hospitality - We go beyond the expected to provide unparalleled experiences and help our customers do the same.Empathy - We started in a restaurant.  Service of others - both externally and internally - is in our blood.Innovation - We never give up seeking creative ways to solve tough problems.Community - We believe in the power of the communities we create and serve, our community of team members and in giving back to the communities we live in.Fun - This isn’t just a job; it’s a calling, and we love it!Accountability - We do what we say we’re going to do.  If something happens to prevent that, we determine the new course and communicate quickly.

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Company Profile
HotSchedules was founded in Austin, Texas in the late 90’s by two restaurant guys who thought that managing and working for a restaurant ought to be easier. They decided to tackle one problem in particular: old-school scheduling practices. When one of them was asked to build a Website for a college project, he saw an opportunity to put an end to the persistent paper-schedules and back-and-forth phone calls. He developed a site that let employees log-on and view their schedule from their computers. It was a huge hit and a company was born. Today, HotSchedules provides the most loved, followed and used employee scheduling and labor management solution in the restaurant industry. Over the years, we’ve proudly earned the trust of more than 1.2 million managers, owners, operators, servers, line cooks, bussers and bartenders. Our employee scheduling software is used by companies of all shapes and sizes, from huge franchise operations down to independent mom and pops and pretty much everyone in between.

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