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Job Details

Regional Account Manager

Troy, MI

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Job Description
Reporting to the Manager Local & Regional Support, the Regional Account Manager will be responsible for managing the ongoing relationship with Regional content partners. The Regional Account Manager will manage all aspects of the client relationship post-sale including daily merchant contact, verification of participation terms, education and training on program fulfillment, ensuring program deadlines are met, and coordination of ad creation between client and internal operations departments. The Account Manager will also assist the Regional Sales team by conducting research and preparing reports to aid in sales negotiations, offering expertise to help enhance the merchant’s offer value and positioning, and ensuring merchant’s offers are accurately represented and used in any products and/or programs of **MEMBERS ONLY**SIGN UP NOW***..
Review all aspects of program implementation with merchant, including product line (on-line & off-line), product cycles, distribution channels, and any other information required to ensure merchant understanding, account development and revenue growth and successful implementation of marketing programs.
Serve as the expert on each account relationship.
Manage/execute/maintain/document all contractual obligations between EPI and merchant.
Gain understanding of each client's unique business and marketing objectives.
Assist Sales in negotiating/renegotiating contracts with merchants.
Work with Sales, and Regional content partners to ensure all contract, copy and artwork deadlines are met and that all ads are created in a timely, accurate manner and approved by client prior to publication.
Utilize systems to track and communicate account activity to all relevant parties, including verification/activation of participation agreement, tracking of operational activities, managing client artwork revisions & approvals, and daily pipeline & activity reporting.
Assist sales team during contract negotiations. Provide industry expertise and knowledge where appropriate to assist in completing contract.
Continue to simplify, streamline and recommend improvements to improve the overall efficiency of the Regional Account Management team.
Foster, promote and contribute to a positive team environment throughout the company and with each merchant relationship.
Perform all other duties as assigned. Qualifications
Bachelor's degree in business, marketing, advertising or related field. Minimum 3 years of experience in account or product management, marketing or related field management. Proven leadership ability and general management skills a must.
Excellent professional demeanor, ability to exercise diplomacy, good judgment and discretion.
Demonstrated ability in establishing and maintaining long-term, loyal business relationships.
Strong analytical, problem solving, planning and business skills. Good working knowledge of production technology and design.
Computer literate, with specific knowledge of Excel, online technology and database applications.
Excellent verbal/written communication skills. Superior organizational skills. Ability to work independently as well as part of a team.
Additional Information
All your information will be kept confidential according to EEO guidelines.

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