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Account Manager

San Bruno, CA

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We are seeking a Media Partnerships, Account Manager with advertising experience who will maintain an internal and external book of business. The individual in this role will manage his/her set of advertisers through customer management and data-driven solutions.
Coordinate account portfolio plans with Media Partnerships Category Lead utilizing data analytics and insights and collaborating with the assigned account team.
Bring competitive and industry insights and media campaign management to execute data-driven optimizations.
Exceed customer expectations via responsiveness, providing insights, marketplace knowledge, resolving technical issues.
Develop a collaborative relationship with Category Teams. Drive the growth and development of mutually beneficial working relationships with the account team and key partners.
Utilize internal relationships to provide seamless account management, a united front to customers and ultimately enable the ability to quickly respond to customer requests or escalations.
Lead account conversations with key internal partners to evaluate account performance, develop short and long-term strategies and discuss/act upon optimization opportunities.
Maintain functional knowledge of new features, products, and initiatives.
Strong problem solving and analytical skills to deliver customer-focused solutions.
Demonstrated passion for search and technology and its use in driving revenue and customer satisfaction.
Flexibility to maintain focus through change and thrive amid ambiguity.
Proven ability to multitask & work under pressure and build ongoing relationships.
Excellent written and verbal communication and presentation skills.
Proven track record of exceptional performance, high productivity and meeting deadlines.
An infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best search sales experiences in the world.
Bachelor’s degree preferred or Industry equivalent experience.
Experience with a focus on Sales/Account Management.
2+ years working in a sales or customer service organization.
2+ years of digital advertising experience required.
Does this sound like you? Apply today!

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