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Director Ecommerce

Company name

Chicago, IL

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Job Description

The Director, Ecommerce & Performance Media has ultimate accountability for the effectiveness of the entire Performance Media team. As a performance media expert, this person will have expertise in an array of addressable paid advertising strategies that utilizes tech based buying and optimization tools to positively affect our client’s ROI including search, display, social, mobile, local, and video. This role will have an increasing focus on ecommerce, e-retail and eMerchandising as our clients look to monetize online. This person should also understand the interplay and synergy between traditional and digital media and have the ability to build and scale an integrated team of performance practitioners and media planners.

With his/her unique understanding of the broader traditional and digital media space, the Director will be expected to closely collaborate with our Starcom as well as Performics teams to drive seamless integration of planning and execution of a holistic performance plan for our clients.

The Director is responsible for leading the Execution teams of a large enterprise client’s performance marketing accounts towards stated client and company objectives. The GMD will manage and direct Performance Media teams, including Associate Directors, Supervisors, Senior Planners, Senior Analysts and Analysts. Proven account management and team leadership experience is essential, along with experience in online marketing and digital media.

Role Objectives:

Account Management

Develops, manages, and monitors client service delivery executions of the assigned accounts

Oversees process development and execution management

Assures quality control of all media planning and implementation

Enforces Best Practices

Prepares and presents annual financial plans and human resources plans

Ecommerce & Performance Media

Implements Planning Process for the assigned accounts and holistic media planning across all digital disciplines paid search, display, social, mobile, video and affiliate

Well versed in Amazon Media activation

Coordinates efforts across different digital media channels to drive optimized recommendations

Continuously evaluate and improve upon all digital media opportunities

Attend to client meetings as needed, interface as needed with executive level and middle management level on client side during meetings and presentations

Participates in building and evolving the PM practice, vision and areas of expertise

Team Leadership & Development

Embraces and encourages a culture based on team work, collaboration, and intellectual curiosity

Motivates, leads, and manages internal teams, working collaboratively to drive programs that meet our clients’ performance and business objectives

Drives adoption of stated account management best practices through example setting, positive reinforcement and behavioral correction

Assists in interviewing, hiring, training, mentoring, developing, and evaluating team members

Conducts performance reviews and career path plans for direct reports

Provide training in cross media planning to their directs reports and bellow teams

Process Improvement

Facilitates the development and documentation of best practices for improving operational efficiencies within the team and the group


Understands and explains the features and benefits of all Performics products and services

Support both Starcom and Performics with cross sells of products and services

Job Requirements:


Minimum Qualifications:

Bachelor’s degree, concentration in business, marketing, or advertising preferred

7-9 years of account management experience in online advertising, direct marketing, or e-commerce; client and agency experience preferred

4 years of demonstrated success in managing and leading people

2-4 years of digital marketing preferred with desirable focus on search engines, display and/or social media

Experience in managing an organization

Demonstrated understanding of online marketing principles

High competency level in MS Office with specific strengths in Excel and PowerPoint

Able to work independently and balance multiple tasks

Additional Information

All your information will be kept confidential according to EEO guidelines.

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